Emergencies need 112
If you or someone else is in immediate danger, call 112 right away. Do not wait for a website request or a callback.
Safety
Clear limits. Real accountability.
Safety starts with honesty about what a platform can and cannot do. Please read this page before relying on any iCare 24x7 service.
For medical emergencies, call 112 immediately. iCare 24x7 is not an emergency service and does not dispatch ambulances. Ambulance coordination requests are recorded but not dispatched by iCare 24x7.
Ambulance requests are record-only
iCare 24x7 records ambulance coordination requests but does not dispatch emergency services.
Verified providers
Doctors, pharmacies, labs, nurses, hospitals and ambulance partners are checked before being listed.
Privacy by design
We minimise data collection, restrict access and never sell personal data.
Clear about limits
We do not diagnose, prescribe or provide emergency care. Qualified professionals make medical decisions.
Report a concern
If something feels wrong, tell us. Concerns about safety or privacy are taken seriously.
Emergency guidance
In an emergency, call 112. If you can, share your location, the nature of the emergency and a call-back number. Do not wait for an online request to be reviewed.
Ambulance coordination limits
Ambulance coordination on iCare 24x7 is intended for planned or non-emergency assistance where a verified partner can follow up. Requests are recorded but are not dispatched by iCare 24x7, and a request does not guarantee availability.
Verification standards
Providers go through identity and credential checks before being listed. Verification is maintained over time, and partners who do not meet our standards can be removed from the network.
Privacy and data
Health information is sensitive. We minimise what we collect, restrict access to those who need it and never sell personal data. You can read the details in our Privacy Policy.
Medical disclaimer
iCare 24x7 does not provide medical advice, diagnosis or treatment. Information on this website is for general informational purposes and is not a substitute for advice from a qualified professional.
Reporting a concern
If you have a concern about safety, privacy or a provider, contact us at icare24by7@gmail.com or call +91 7710884256. We may ask for details so we can investigate properly.